June 21, 2018

A few months ago, I started working with a big nonprofit. The state I worked with alone has over 18,000 members.

They were about to go through a change of command and wanted a new website. Actually, they wanted their private, member-only website rebuilt as well.

The project has had its ups and downs. There was a lot of ground to cover and only had 1 person’s help. But we got a lot done. Some went smoothly. And some went… it could have gone smoother.

Update: June 26, 2018: There was 1 hiccup, but both sites were launched successfully and to much celebration.

And now that the sites are about to launch, I’ve been looking at my notes.

  • What went right?
  • What went wrong?
  • What were the biggest sources of problems?
  • What changed within my processes?
  • What should be changed?

They’re a mess right now. The notes are in steno pads and on index cards and post-its. But I’m bringing all together and cleaning it up. And I’d like to share it with you.

Here are some of the topics that are jumping out at me:

  • Project management
  • File management
  • Information flow
  • Approval flow
  • Key tools
  • Key plugins
  • Theme selection
  • Things we didn’t get to

If you’re even thinking of starting the planning for a new website in the next year, this is must read material. I’ll also cover some best practices for on-going operations of an existing site – things that you could start working on now.

Sign up for my weekly newsletter and I’ll send you sections as they’re completed and let you know when the full case study is completed.

Have a great day,

Josh